I wanted to share with you an update to our business continuity plan as we continue to manage the Coronavirus pandemic. Over the last two weeks and consistent with government guidelines, we have implemented our contingency plans and have had a large percentage of our staff successfully working remotely. At the same time, we have cancelled all in person client meetings and other business meetings. These in-person functions have been replaced with voice and video conference calls for the foreseeable future. These efforts have allowed us to navigate this challenging landscape without interruption while placing the health and safety of you, our client’s, and our people at the forefront of our planning.
As of today, we are taking the additional step of mandating that all our employees work remotely. We feel that this is the prudent approach, but we will have a staff member or two coming by the office each day to collect our mail, deposit checks and to keep our daily physical business running smoothly. Our full team remains healthy and working remotely and are available to you as they always have been. We are confident that this additional step in our contingency plan is consistent with government guidelines of ‘social distancing’ and will help our people remain safe. At the same time, we believe we are being good corporate citizens and helping to ‘flatten the curve’ by encouraging our team to work and stay at home.
You should continue to expect the same level of service that you have grown accustomed to and without interruption. Our suggested preferred method of communication during this time of remote work is email. For your easy reference, I have enclosed below our company directory with the email addresses of each team member. However, rest assured that if you call our office and leave a voicemail message, we will return your call in a very timely manner.
As always, we are here to help in any way we can through these challenging times.
Argent Wealth Management takes the health and security of our clients and colleagues seriously. With updated recommendations coming from local and national government officials and the medical community, we wanted to provide an update on actions we are taking to promote safety and to serve clients.
Over the last few years, we have made several technology investments that have enabled us to be fully operational at all times. Last week we implemented our business continuity plan by having most of our team work remotely from home; if necessary, all employees of Argent can work from home. We recommend conducting all meetings virtually. We have technology that allows for seamless communication via traditional email and phone as well as video conferencing, so please don’t hesitate to reach out to us to set up a meeting as you would normally.
There is no downplaying the sharp market declines and increased volatility we’ve experienced or the investor anxiety that understandably comes with it. Our investment philosophy and commitment to diversified portfolios have weathered a wide range of market conditions in our three decades of experience. We’re confident that our approach will guide us through the current challenges as well.